The Questions Families Ask Us Most.

You’ll be invited to complete a short, private questionnaire — about ten minutes — covering your timeline, the decision-makers involved, and the scope of what’s in front of you. From there, qualified inquiries are invited into a complimentary private consultation with Gina or a senior team member. No pressure. No sales pitch.

Yes. The complimentary consultation is our chance to listen carefully, ask the questions you didn’t know to ask, and decide together whether we’re the right team for what you’re facing. If we’re not, we’ll tell you — and point you to who is.

Most families come to us six months later than they should have — not because they didn’t care, but because no one told them what to do first. If a move, an estate, or a probate is on the horizon, earlier is better. That said, we regularly step into urgent situations and stabilize them quickly.

You’re in the right place. Many of our engagements begin with an adult child two states away, an attorney, a trustee, or a fiduciary. We coordinate directly with whoever is carrying the weight — while keeping the senior’s voice at the center of every decision.

We are the single point of accountability that coordinates all of the above. We plan the work, coordinate the moving parts — movers, cleanout crews, attorneys, realtors, vendors — and execute the details with calm authority. Most families call us because they’re juggling six vendors and getting nowhere.

Our flagship offering — a comprehensive, white-glove engagement that wraps every service into a single, accountable program for the full arc of a senior transition or estate settlement. Asset inventory, attorney and financial planner liaison, probate court navigation, executor concierge, legacy preservation, and home prep and sale coordination — led by one named conductor. Engaged on retainer plus a percentage of the estate.

Yes. Every heirloom is honored. Every asset is accounted for. We sort for sale or donation, manage lot creation, inventory and photography, auction routing, and consignment — including through our sister brand, A Vintage Find Co. We provide documented chain-of-custody for tax reporting, executor accounting, and family transparency.

If we don’t provide it directly, we bring in vetted professionals and manage the handoffs — protecting the outcome, the timeline, and the dignity of the person transitioning. You place one call instead of fifteen.

Yes. On-site engagements are focused on Southern Colorado, with statewide coverage available. National virtual planning is available for families managing a transition from out of state.

Certified Professional After Loss Services (PALS) — specialists in grief-sensitive estate and transition work. Additionally credentialed by NAPO, ICD, ECHM — UC Davis, formerly NASMM. Featured on Fox 21 and a recurring contributor on KRDO News Radio / ABC Affiliate. 18+ years serving Southern Colorado families.

We work in homes that hold significant wealth, irreplaceable collections, and deeply private histories. The level of confidentiality and judgment we bring is what you’d expect from your attorney or your private banker. NDAs are signed as a matter of course.

Regularly. We partner with law firms, fiduciaries, trustees, and realtors to handle the operational side of estate, probate, and senior-living transitions — cleanly, confidentially, and on the record. We communicate clearly, report without surprises, and keep the file audit-ready.

The senior is the client. Always. Even when adult children are paying. We protect their voice, their preferences, and their dignity — especially when family dynamics get loud. Several of our long-term clients found us because someone was advocating against their wishes. That stops at our door.

Most services — senior move coordination, organizing, liquidation, cleanouts, and maintenance add-ons — are engaged hourly with capped scope and clear deliverables. Pass-through fees apply for vendors. The TLC Advantage Program (flagship) is engaged on retainer plus a percentage of the estate. Every engagement includes a documented estimate before work begins.

Yes. Qualified families are invited into a paid working assessment after the complimentary consultation. We come on-site (or meet virtually), walk the situation, and deliver a documented plan: scope, sequence, timeline, vendors, and cost. You then decide whether to engage us for execution or take the plan and run with it. Either is a good outcome.

Every engagement runs on a documented operating system with a published timeline. A senior move may take a few weeks. A full estate settlement under the TLC Advantage Program may run several months. We track against the timeline, close the loops, and report cleanly — so you stop worrying about what’s falling through the cracks because nothing is.

No — and that is intentional. We are not for everybody. We take engagements where we can genuinely protect the outcome, the timeline, and the dignity of the person transitioning. When we’re not the right fit, we say so and refer you to someone who is.